Topic: Investigative Reporting
E.W. Scripps’ ABC affiliate WEWS-TV Cleveland aired an investigation on May 21, “How Serious Breakdowns in Cleveland’s 911 System Put Your Safety at Risk.” Reporter Sarah Buduson has been reporting for months on delays and failures in connecting emergency calls in Cleveland. In this new report, emergency dispatchers express their concerns. They say 911 callers are often placed “on hold,” lost, and subject to a heavy volume of system malfunctions that leave callers without timely assistance.
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