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KNBC Investigates Airline Fees (KNBC-TV)

Topic: Investigative Reporting

NBC-owned KNBC-TV Los Angeles investigated how some international airlines may be placing profits over the safety and well-being of their passengers. KNBC reporter Randy Mac found that a Turkish airline failed to provide a refund or work with a Los Angeles resident who wanted to re-book his flight to the Middle East and not stop in Turkey due to State Department travel warnings. In response, a Turkish Air representative told Mac that such warnings do not create a general valid grounds for re-booking or making any other travel arrangements for travelling passengers.


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