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KTHV-TV Investigates Cause of Slow 911 Dispatches (KTHV-TV)

Topic: Investigative Reporting

TEGNA’S CBS affiliate KTHV-TV Little Rock aired “11 News Investigates: Cause of slow 911 dispatch response time in Little Rock.” Little Rock 911 dispatch traditionally received an average of 187,000 calls a year. By 2015, this number skyrocketed to more than 600,000 calls. They are currently 18 members short of an ideal staff, with employee retention causing consistent issues.


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